Management Team

Our Management team has a combined experience of over 40 years in the Medical Billing industry, this vast experience translates to direct benefits for our clients.

Kayla Hudson

Co-Founder and President

Kayla Hudson brings more than 30 years of experience in the medical billing and practice management industry, where she earned her experience working and managing billing departments of several specialized practices before embarking on her own and founding Solutions For Medical Billing, Inc in 1997.

 

 

Kristi Donnell

Chief Executive Officer

Kristi Donnell, a 7-year veteran to the medical billing industry, serves as SMB’s Chief Executive Officer (CEO).  Kristi manages SMB’s overall operations and is the leader in shaping the direction of this company.  Kristi’s main objective is making sure clients expectations are being met.

Kristi earned her Associates Degree in Management at American Commercial College and continued Management Education courses at Austin Community College.  She has 20 years of experience in Management, 14-years of which she was the Marketing Manager for Advantage Sales & Marketing, a National Sales and Marketing Company.

 

 

Joni Lovvorn

 VP of Operations

Joni Lovvorn brings 20 years of management and operations experience to SMB.  She oversees the implementation of new clients, staff training, procedural documentation, marketing and systems administrations.   

Joni attended the University of Houston with a major in Music Education.  Prior to SMB Joni served as the Client Service Manager and Office Manager for United Check Control and International Check Services and then as the Director of Implementations for FSV Payment Systems.

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